POPIA & PAIA Requests
Information Officer contact
For privacy, POPIA or PAIA-related requests, please contact:
Saving Grace Education Group
Information Officer
Email: info@savinggraceeducation.co.za
POPIA requests
You may contact the Information Officer to:
- Ask whether SGEG holds personal information about you or your child.
- Request access to relevant personal information.
- Request correction or updating of inaccurate information.
- Request deletion where SGEG is not required or entitled to retain the information.
- Object to certain processing.
- Withdraw consent where processing is based on consent.
- Raise a privacy concern or complaint.
Please provide enough information for us to verify your identity and process your request. SGEG will respond within a reasonable timeframe and in accordance with applicable law.
PAIA requests
Requests for access to records under the Promotion of Access to Information Act (“PAIA”) may be submitted to info@savinggraceeducation.co.za. A current PAIA Manual will be made available on request or linked here once published.
Escalating a complaint
If you are dissatisfied with SGEG's response to a POPIA matter, you may contact the Information Regulator of South Africa:
Website: https://inforegulator.org.za
General enquiries: enquiries@inforegulator.org.za